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Measuring ROI
For Welder Training
By
André Odermatt
Often
times there are no specific or measurable goals to achieve
for training. Skill welding students in the
Combination Structural and Pipe Welding Program at
HIWT, however, must pass over thirty visual and destructive
tests as prescribed by the
American Welding Society as well as answer hundreds of
questions in written tests. Upon graduation, HIWT students
(based on today’s scarcity of welders) earn salaries that
provide for a respectable ROI (Return on Investment) in less
than one year for their training expenses. HIWT is
considered one of the best welding schools in the country.
When compared with the best business schools in the country,
according to a recent business week article, it takes
anywhere from 3.8 years to over 15 years for break even!
There
are thousands of welders who have not had the opportunity to
be trained at a school such as HIWT. It is likely that they
have not learned how to identify and read the weld pool and
take corrective actions to create a sound weld. While these
welders perform valuable work for companies, they present an
opportunity to reduce manufacturing costs if their skill is
enhanced through training. In order to determine the
potential for cost reduction, one needs to first understand
the cost of welding.
COST OF WELDING
In
manufacturing, there are two types of cost: visible and
hidden. Visible costs are those that accountants capture.
Hidden costs are those that accountants do not capture.
Every manufacturing process has visible cost and hidden
cost. There are processes with just a few hidden costs and
others with many hidden costs. Arc welding is one of those
processes that contain high hidden costs. Strictly looking
at a weld only, not as part of total manufacturing cost of a
product, a traditional view of welding cost looks like this:

It is
possible to identify factors that are influencing safety and
health protection, power, shielding gas and filler metal
cost. This article however, deals with factors involved in
labor cost only. These are:
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Time for weld joint preparation
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Time for assembly positioning
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Time for tacking
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Time for welding
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Time for repositioning
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Time for changing tips, cleaning nozzles,
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Time for cleaning (spatter, etc)
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Time spent for weld inspection
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Time spent for weld repair, rework
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Time spent to weld new part due to scrap
Training should bring measurable improvement.
There
are expressions: “What you cannot count, doesn’t count” or
“Numbers talk, everything else walks.”
The most
important factor in measuring the return-on-investment for
training is the definition of what the training must
achieve.
Measuring the amount of money involved in weld repair,
rework and scrap before and after the training and then
comparing that improvement with the cost of training is the
way to measure ROI. If the cause of scrap and rework is
determined to be welder skill, it is well worth spending the
time to do an activity based costing on this process to
establish a baseline for a before and after comparison. HIWT
in its corporate skill training program can help establish
this baseline.
Traditional accounting often uses a standard cost system
which is worthless for our purpose of measuring
improvements. It lumps all the hidden cost together and
calls it “overhead” or “manufacturing burden” and is
allocated as a percentage of direct labor. It cannot be used
as a tool to help companies manage the business, reduce cost
and improve profitability. It is however a GAO accepted
standard for financial accounting.
The
expert staff at the Hobart Institute can assist companies in
evaluating their hidden costs, which vary from company to
company, and explain how specialized training can make your
welding operation more productive and profitable. We can
work together with you to formulate and implement a plan
which will identify how many days of training your welders
may need to improve your company’s long-term financial
health.
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